Milestones

Our Quality Journey. . .

1988

    • A Division for promoting TQM set up
    • First Monthly Quality News published
    • CEI Code for Operation on TQM published

1989

    • First International Mission on TQM to JUSE, Japan
    • Awareness and Counselling Services on TQM and ISO 9000 begin

1990

    • World Quality Day celebrated

1991

    • First-ever TQM Seminar with two Japanese experts viz. Prof. Miyauchi and Prof. Washio conducted in India

1992

    • Sundram Fasteners Limited, Chennai becomes the first company to obtain ISO 9000 certification with the support of CII’s TQM Division

1993

    • First Quality Summit organised
    • Work in the area of Quality in Governance begins
    • CII recommends the setting up of Quality Council of India (QCI) for providing a mechanism for national accreditation

1994

    • CII adopts the EFQM Model and introduces the Business Excellence Model and the CII-EXIM Bank Award in India

1995

    • Training & Counselling services for Education Sector begin
    • CII Centre of Excellence (COE) on Quality announced

1996

    • Foundation Stone laid for CII Institute of Quality

1997

    • First CII-EXIM Bank Award for Business Excellence won by Hewlett Packard, India
    • Training & Counselling Services for Laboratory / Measurement commence

1998

    • The TPM Club India established
    • First TQM Cluster in the Manufacturing Sector starts with Prof. Y Tsuda
    • First Summit on Quality in Education organised

1999

    • Clusters on TQM started
    • CII sets up the Institute of Quality in Bangalore

2000

    • Tata Steel wins the CII-EXIM Bank Award for Business Excellence
    • CII IQ Advisory Council set up

2001

    • CII Institute of Quality inaugurated
    • Training Programmes on General Management introduced

2002

    • Infosys Technologies wins the CII-EXIM Bank Award for Business Excellence
    • Training & Counselling Services for Food Sector introduced

2003

    • Services in Food Sector extended to Bangladesh
    • CII Institute of Quality becomes a member of GEM (Global Excellence Model) Council
    • The Lean concept introduced

2004

    • Breakthrough Management concept with Prof. Shoji Shiba introduced
    • School Cluster established
    • HACCP Cluster on Food begins
    • Six Sigma services introduced

2005

    • Tata Motors (CVBU) wins the CII-EXIM Bank Award for Business Excellence
    • The First Tea Cluster constituting 7 tea units certified to HACCP Food Safety Management Systems

2006

    • Legal Metrology Training introduced
    • Tata Consultancy Services wins the CII-EXIM Bank Award for Business Excellence
    • BHEL, Haridwar becomes the first Prize Winner of the CII-EXIM Bank Award for Business Excellence

2007

    • CII certified as Assessment Agency for TPM Excellence Award
    • Lean Management Division
      set up
    • Food Safety & Quality extends its HACCP consultancy services to the Hotels & Restaurants Sector
    • CII participates in the WorldSkills Competition for the first time

2008

    • Business Excellence Award among Small & Medium Businesses initiated
    • Education Excellence Model launched
    • Business Continuity Management Services launched

2009

    • World Food Day Celebrations
    • Launch of Road Safety Initiative
    • 6-month Certificate Course on Quality Management & Analytical Techniques launched

2010

    • Maturity Model for Excellence in  Food Safety  Launched
    • Business Excellence Model updated on 2010 revisions
    • First ever Lean Mission to Japan Oragsnised
    • First National Conference  on Quality in Healthcare held

. . . . .